Search Results for Coordinator Contact

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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

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(844) 223-4292

Email:
support@acemapp.org

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Update Coordinator Contact Information

General Video Library

Member Types:

This guide walks you through updating and managing your coordinator contact details in ACEMAPP. Use it to edit your contact information, adjust visibility settings, and ensure your organization’s records are accurate and up-to-date.

Viewing Contacts in the Partnership Directory

Partnerships

Member Types:

The partnership directory "Contacts" page displays contact information for coordinators with other organizations.

Overview of Partnership Directory

Partnerships

Member Types:

The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. This Help Desk guide provides an overview of the partnership directory and its features.

Coordinator Communications Report

Reporting

Member Types:

The Coordinator Communications Report enables you to generate and export partner contact results based on selected filters. You can also use the list of filtered contacts to broadcast message your partners important information.

Account Assistance - Chatbot

Member Types:

No longer need ACEMAPP?
If you’re done using ACEMAPP, reach out to your school coordinator to request inactive status.

Managing Member Requirement Dates

Member Management Requirements / LMS

Member Types:

As a school or clinical coordinator, you can enter individual completion and expiration dates for member requirements. Bulk uploading requirement dates allows you to enter dates for multiple members at the same time.

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Contact Support - Chatbot

Member Types:

Details on how to contact ACEMAPP support or speak to a live agent

Update Email Address - Chatbot

Member Types:

Need to update an email address?
Members can update their own email through their account settings. Entity admins must contact ACEMAPP Support to update a student or faculty member’s email. For help, see our Email Update Guide. If you entered the wrong email for a student, reach out to Support for assistance.

Rotation Advanced Scheduling

Rotation Management

Member Types:

ACEMAPP allows school coordinators to provide additional details on the exact days and times of a rotation, even when they are irregular. This guide will walk you through how to access the Advanced Scheduling feature.

Directory: Manage Entities

Video Library Directory

Member Types:

The Directory system allows school and clinical site coordinators to create and manage partner entities that do not use ACEMAPP. This guide will walk you through adding and closing Directory Entities.

Create Multiple Rotations with Spreadsheet

Rotation Management

Member Types:

ACEMAPP allows School Coordinators to create and upload rotations from a CSV file. Additional rotations can be added after the CSV file has been uploaded.

Update Admin User Access to Programs & Permissions

Additional Features

Member Types:

This help desk guide outlines how to update program access and permissions for your organization's admins.

Search and Request Partnerships

Video Library Partnerships

Member Types:

The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. Use the partnership directory to request new partnerships and manage partnership documents. Schools must have an active partnership with the clinical site to request a rotation.

Directory Entities and Members: Student View

Video Library Directory

Member Types:

The Directory system allows your school to manage a list of affiliated Entities (e.g., clinical sites, schools) and Members (e.g., students, faculty, staff). This list is maintained by your school. If you have questions about any entity or member listed, please contact your school coordinator directly.

Verify Students (Corporate Screening)

Vendors

Member Types:

ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students is used for background checks and drug screens.

View Students' Personal Schedules

Member Management

Member Types:

The Personal Schedule system allows students to input and track non-rotation events, such as class schedules. As a school coordinator, you also can view the schedules your students have created in ACEMAPP. If you want to learn more about this feature, please contact ACEMAPP Customer Support.

Upload Your ACEMAPP Requirements

Requirements / LMS

Member Types:

Completing your ACEMAPP requirements is an essential first step toward participating in a clinical rotation. The documents you upload through ACEMAPP are available for your school coordinator to review.

View Your Assigned Rotation

Video Library Rotation Management

Member Types:

Follow the steps outlined in this Help Desk guide to view your current rotation assignments in ACEMAPP.

Managing Your Preceptor Schedule

General

Member Types:

Preceptor Account- Manage Your Schedule

Managing Member Requirement Documents

Member Management Requirements / LMS

Member Types:

ACEMAPP allows members to upload, share, and store documents. As a school or clinical coordinator, if a document is required by your school or clinical site, it will need to be approved. To manage requirement documents uploaded by your members, please follow the steps below.

Overview of Member Affiliated Table

Member Management

Member Types:

The overview of your member's affiliated table is meant to help you get familiar with the layout and show you what you can do from the affiliations table. Please see the other help desk guides link for more detail on various functions.

Membership Period: How to Make a Payment

General FAQ Video Library Billing

Member Types:

Your membership date is set by your School Coordinator upon registration into ACEMAPP, and is good for one year. This information is located on the left-side of your dashboard in the "Membership Period" window.

Coordinator Case Log Report

Case/Time Logs

Member Types:

ACEMAPP Case Log reports gather and analyze case log information into a user-friendly format.

Help Desk and Training Info

FAQ Video Library

Member Types:

ACEMAPP offers resources for new users, including regularly scheduled webinar trainings for registered school and clinical site users and the Help Desk, which offers step-by-step guides for all members. Access direct assistance by contacting ACEMAPP Customer Support at 844-223-4292, by emailing support@acemapp.org, or by creating a support ticket through the Contact Us page.

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